PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,670 reviews
Select a rating
Kenny H.'s profile image
Kenny H. 
on Birdeye

3 years ago

good 

Grace A.'s profile image
Grace A. 
on Birdeye

3 years ago

I would have liked to know about the required credit card payoffs with a little more time. I was given less than a weeks notice that another $6,000 was needed at closing. 

KRYSTLE H.'s profile image
KRYSTLE H. 
on Birdeye

3 years ago

Everyone involved from PennyMac was very informative and pleasant to work with. 

Peter S.'s profile image
Peter S. 
on Birdeye

3 years ago

Amazing service, great communication, fast closing. Kevin, Rosario and Sarah have done an amazing job! Thank you so much !!! 

Craig W.'s profile image
Craig W. 
on Birdeye

3 years ago

Second mortgage with PennyMac. Great customer service! Loan officers respond within 24 hours and even though I felt like I had no clue what I was doing, Rosario was there to answer any questions my wife and I had. 

Iris H.'s profile image
Iris H. 
on Birdeye

3 years ago

NA 

GREGORY B.'s profile image
GREGORY B. 
on Birdeye

3 years ago

Made the process so simple for us even though we aren’t great with computer. Phone calls were returned promptly and any questions we had were answered in a timely manner. The whole process was quick and easy! Thank you Penny MAC and Paulette Wiley. 

DUSTIE T.'s profile image
DUSTIE T. 
on Birdeye

3 years ago

I was surprised how quick and streamlined the process was. Less than a month from inquiry to closing. 

ASHLEY W.'s profile image
ASHLEY W. 
on Birdeye

3 years ago

Documents were requested over and over again. Attempts to reach the team were sometimes left unanswered. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,670 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.