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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I found Yester to be very professional. She had patience and helpful in explaining things to us. She was thorough in knowledge regarding the company she was representing. Pleasant in her speaking voice.
Business response:
Thank you for the positive review, Linda! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Great service from all involved to me securing this loan. I was updated throughout the process
Business response:
Hi Frederick - Your feedback is greatly appreciated. Thank you for the review.
super easy to work with and no surprises! love that they would give you update even if nothing new to report.
Business response:
Hi Jason - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Owen is outstanding and was a GOD send! Edna is so outstanding!! great to work with, this lady deserves to be the go to person in charge of the Florida PenneyMAC Office both Owen and Edna GREAT,
Business response:
Hi John - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
This was a great and pleasant experience. Everyone was amazing and professional.
Business response:
Hi Eloy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Overall experience was pleasant and easy to navigate. Any and all questions, even on weekends, were answered almost immediately via phone, text, or email; someone was always available. Special thanks to Matthew Mercado and Tanairy Rodriguez!!
Business response:
Thank you for taking the time to share your experience with us, Bryan. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The PennyMac team for my Home Equity Loan was terrific in all respects. Great customer service with timely follow-ups and great communication! Owen and Norma were awesome and they are to be commended for their wonderful personal service!!
Business response:
Hi Ralph - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I just wanted to personally thank Ade for the way she got things going in the beginning of the refinance and also want to thank Latrice for all of her help.
Business response:
Thank you for the positive rating, William! We hope you have a wonderful day.
I really appreciate the clear communication during the process.
Business response:
Thank you for the positive review, Veronica! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,798 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.