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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My experience with Penny Mac was very frustrating. I had multiple requests for the same information, inane requests such as written documentation to prove there were no HOA’s for raw land that I owned and requests for information that was not available such as my hand written signature on my tax returns that were done by e-sign. I spent innumerable hours chasing after documents that were unnecessary. I had excellent credit ratings and financial assets. I will never use Penny Mac again.
PennyMac and our loan processor, Sarah, were awesome. Sarah went above and beyond all expectations to make sure our refinance went smoothly and answered our questions with clarity and incredible expertise. We received an awesome interest rate and the loan refinance process was incredibly stream lined and quick. Overall, we really appreciated the ease the process took at every step and we strongly recommend using PennyMac.
Working with penny Mac was awesome! I would recommend them to anyone. We closed earlier than expected and everyone worked so hard to help us. This is my third loan with them. I have never had an issue.
We (my husband and I) are very pleased with the service by PennyMac. Our loan officer Liem Nguyen is extremely professional, knowledgeable and friendly - he made the process completely easy to follow and all the information was precisely as he said it would be. I would recommend (Liem) this service to anyone looking for a loan service. Thank you for all your assistance.
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Easy and painless for my re-finance. Great communication throughout the process.
Macy was great! She made our experience easy and was very helpful with all my questions!
Jhon Buchanan's knowledge and experience made our refinancing process quick and easy. Thank you PennyMac
What really made the difference with Lauren‘s communication. I’m currently refinancing another property and that Leander does not communicate at all. I have no idea where we’re at in the process. With Lauren, I knew every step of the way, what was needed, when it was needed and what was gonna happen. I am very pleased with how the refinancing process went.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,670 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.