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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,081 reviews
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ALLAN F.'s profile image
ALLAN F. 
4 years ago

Some issues with not wanting an escrow for taxes and insurance but Juan kept working to get it resolved. 

ANNETTE N.'s profile image
ANNETTE N. 
4 years ago

We were extremely pleased with our experience through our loan process. Sarah and all the staff were very professional, knowledgeable and kind. We have to say, it was the easiest closing we have ever done. 

CALEB M.'s profile image
CALEB M. 
4 years ago

My experience with Penny Mac has been nothing short of exceptional. 

TRAVIS S.'s profile image
TRAVIS S. 
4 years ago

Very smooth process. Highly recommended 

FLORIAN G.'s profile image
FLORIAN G. 
4 years ago

My loan was approved quickly and with little time lost on my part 

JOSEPH D.'s profile image
JOSEPH D. 
4 years ago

I really enjoyed the whole loan process, they were all very friendly and helpful!!! 

GEORGE P.'s profile image
GEORGE P. 
4 years ago

Timing, completeness, and professionalism. 

AMY H.'s profile image
AMY H. 
4 years ago

Penny Mac was willing to match competitor interest rates, which was great. The initial person I talked to however, told me one thing which turned out to be inaccurate and a bit frustrating later in the process. I also was not informed of certain information I needed at closing which made that process take a bit longer while a scrambled to find what was needed. Overall though, Penny Mac worked out a good interest rate and a relatively quick time from from application to closing. 

Justin M.'s profile image
Justin M. 
4 years ago

Clear information on mortgage insurance and other fees. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,081 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.