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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Raveena was good to work with. There were two big disconnects impacting my re-fi experience centering around cash to close. In conversations with the loan sales agent, there was one set of expectations around cash to close. In working during loan processing, I was told that wasn't correct. So we kept working on what was actually needed for cash to close. Then, when I went to get the cashier's check based on the last information provided me, the amount I made it for was over by almost $2k.
I have been a customer for years and it has always been a good experience, however, during this transaction, Lauren Aslin made everything easier. I enjoyed having one person to contact who knew my situation and was able to help me through this. Lauren did a fantastic job, she was very helpful and answered all my questions quickly and accurately. She also was very friendly and pleasant to talk to. Thank you again, I appreciate all your help.
Although the underwriting process was tedious and time-consuming, working with Macy Brown helped this turbulent process. Her professionalism, Communication and customer service are outstanding. I would highly recommend for her to be requested any time a family member does along with Penny Mac.
Because
This was such a smooth process! No hiccups at all!
Great support and service...recommend pennyman if you're considering a home loan or refinancing.
Great experience working with Robsha! Had one issue with Closing Disclosure and it was corrected asap. Great customer service and closed much quicker than expected.
Penny Mac was so easy to work with and I loved the experience. The whole process was easy and the Loan Processors were amazing.
PennyMac Team is the BEST!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,089 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.