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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,084 reviews
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Beatriz R.'s profile image
Beatriz R. 
4 years ago

All the process to restructure my mortgage was simple, fast and clear. Thank you. 

CARRIE K.'s profile image
CARRIE K. 
4 years ago

I was a nervous wreck, feeling like I wasn't capable of doing anything on my own since becoming a widow last year. I desperately needed to lower my house payment so I thought it couldn't hurt to ask for a r I was very pleasantly surprised at how easy this major milestone was to accomplish with the Pennymac team by my side. My late husband always took care of these matters so I felt like there was so much I just didn't understand but my team explained everything very concisely at me at ease. 

James E.'s profile image
James E. 
4 years ago

Great user experience and completeness! I have been with PennyMac for several years and they have always been top notch. They offered great rates for Veterans with the Rate Renewal for VA loans and I took advantage of it and couldn't be happier. I would recommend them to anyone. 

RICHARD H.'s profile image
RICHARD H. 
4 years ago

Easy refinance, Marisol Torres helped me a great deal. The process went smoothly and was a pleasant experience 

Francisco Cruz J.'s profile image
Francisco Cruz J. 
4 years ago

It was a very easy transition 

Donald G.'s profile image
Donald G. 
4 years ago

process the loan quicker. 

ELISHA E.'s profile image
ELISHA E. 
4 years ago

It was a pleasure working with the Penny MAC representative. 

Melissa H.'s profile image
Melissa H. 
4 years ago

Her response time was fast and she was very friendly and helpful. 

MAHBOOB Y.'s profile image
MAHBOOB Y. 
4 years ago

I am very glad that I used PennyMac to refinance my house. The customer service was great. I will gladly be referring PennyMac to friends and people I know. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,084 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.