PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,670 reviews
Select a rating
EDWIN O.'s profile image
EDWIN O. 
on Birdeye

4 years ago

Thank You 

WADE J.'s profile image
WADE J. 
on Birdeye

4 years ago

Hermes is a great guy and you should keep him in customer-facing positions. He was honest on the process backup and very helpful. I would work with Hermes again. PennyMac, however, seems to be a mess. Sure, rona and the low rates caused a perfect storm of lots of customers that were hard to serve. What I don't understand is why my refi (simple, no cash out) had to take so long. You're the lender! You're just changing a rate but you can't get out of your own way. You requested all.... 

Stephen P.'s profile image
Stephen P. 
on Birdeye

4 years ago

Great experience 

BRANDI P.'s profile image
BRANDI P. 
on Birdeye

4 years ago

Everyone was pleasant to work with, expectations were clear, and all my questions were answered immediately. By far my favorite experience with refinancing and home loans process. 

RAYMOND S.'s profile image
RAYMOND S. 
on Birdeye

4 years ago

Juan Cueva was a pleasure to work with. 

JOHNNY T.'s profile image
JOHNNY T. 
on Birdeye

4 years ago

Everything was communicated clearly and quickly. The agent way friendly and helpful in all actions. 

RICHARD W.'s profile image
RICHARD W. 
on Birdeye

4 years ago

It was a pleasure working with all of the folks at PennyMac. especially Elizabeth. 

KERSTEN B.'s profile image
KERSTEN B. 
on Birdeye

4 years ago

Excellent experience with Jamie & Penny Mac 

Aaron A.'s profile image
Aaron A. 
on Birdeye

4 years ago

- 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,670 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.