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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything was great!
The PennyMac team was there for me every step of the way. Even with a couple of bumps in the road, we were able to steer my son and I into a new home with a FANTASTIC rate!!!
Letty and the whole team was amazing from beginning to end. Thanks !!
Really great people and the process was really easy.
None
Confusing document requests. I was asked for answers to the same question multiple times. Didn't want to have to pay out of pocket at closing but had to anyway.
After submitting all of my documents, the stage to get clear title took much longer than I expected (especially for a refi). I think this was more on the title company than PennyMac, but PennyMac chose the title company. This required me to keep submitting pay stubs (to have the "most recent" documents). Our first closing didn't happen (notary never showed up, and we got no communication until hours later), the next was pretty rude. Faiza was great with updates, but next time I'd pick a title co
Erica was good to work with but I was disappointed in the difference between the figures given to me in the original loan estimate and the closing documents. I also asked Erica about my options to get an even lower loan rate but never received a response.
Pretty quick and not to invasive.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,795 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.