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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank You
Everyone was pleasant to work with, expectations were clear, and all my questions were answered immediately. By far my favorite experience with refinancing and home loans process.
Frankly provide excellent service and I very much appreciated his time and quick turnaround to questions I posed to him. I cannot say the same for the support team who was supposed to respond to questions I asked that were out of Frankys purview. No one responded to me. When I informed Frankly of what had happened he was able to get me a response to my questions while I was on the phone. Franky did a phenomenal job standing in the gap and performing excellently as a Turnaround Agent!
The time to process the loan was a little excessive but I’m assuming it was because of low rates at this time.
Pennymac was my original lender and beat all competitors’ rates, plus provided me with an easy and very streamlined application and closing process. My rate was significantly reduced with almost no legwork on my part! An exceptional experience, thanks to Pennymac!
I'm very satisfied 😃
PennyMac is very courteous. They show you that that wasn't your business. They refinanced my first home and mortgaged my forever home. They were willing to beat other mortgage companies' closing cost estimates. And I was also able to close a few days early. If I had questions or concerns they were very responsive whether it was email or phone. The PennyMac team is great!
I liked the constant updates about what was happening and what was expected of me, both in person by phone and on the website.
You hear so many horror stories about refinancing but this process was 100% the opposite. It was quick, Liam and the rest of the MAC team were extremely helpful and kept me in the loop all the way. Great Job!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,670 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.