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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone knew what they were doing and it was well communicated organized and processed. Everything was very professional.
Working with PennyMac Loan Services, LLC was a very positive experience. Our refinance loan went smoothly and we were very satisfied with the service we received.
My experience with Yvonne was great, it was Penny Mac it self and the very slow process from underwriting that I was not pleased with. Yvonne was very patient with me calling her every day when I was pushing for the loan to close quicker.
Communication is important to me, and all throughout the refinance loan process, there was a continued line of communication.
Consistent communication that was clear and precise.
I appreciated how Shalom made sure I knew what was going on with my loan. My re-fi went very smooth and I even received money back. Thanks to my whole Mac-team.
The process was so easy and fast. I was told it could take up to 45 days, I closed in like three weeks. Every loan officer I spoke to, Will Langhagen and Yester Gazdijan, were very professional, friendly, and knowledgeable. They made me feel very comfortable and worked to make this a positive experience. This experience exceeded my expectations. And the rate I received was amazing! This was a great process! Thanks so much for everything!
Jamie Wright was great. I have questions for your 800 777-4001. I called and they don’t have my account or home. 1. The amount taken monthly for taxes is too low. I need to increase it. 2020 taxes are $9,148.55 2. I want to know when they will pay off m old loan. Previous company is asking for payment. Thx Rori Marston
Our loan processor, Liem Nguyen, was really helpful and patient during the refinancing process. He answered all our questions promptly. However the title company relied on not so accurate information to clear the liens which made the process longer.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,081 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.