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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,102 reviews
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Jeffery W.'s profile image
Jeffery W. 
4 years ago

Everyone knew what they were doing and it was well communicated organized and processed. Everything was very professional. 

Martha S.'s profile image
Martha S. 
4 years ago

Working with PennyMac Loan Services, LLC was a very positive experience. Our refinance loan went smoothly and we were very satisfied with the service we received. 

TOM U.'s profile image
TOM U. 
4 years ago

My experience with Yvonne was great, it was Penny Mac it self and the very slow process from underwriting that I was not pleased with. Yvonne was very patient with me calling her every day when I was pushing for the loan to close quicker. 

DAVID Saenz J.'s profile image
DAVID Saenz J. 
4 years ago

Communication is important to me, and all throughout the refinance loan process, there was a continued line of communication. 

ADAM E.'s profile image
ADAM E. 
4 years ago

Fast and easy process - thank you! 

LAINIE V.'s profile image
LAINIE V. 
4 years ago

Consistent communication that was clear and precise. 

JACQUELINE T.'s profile image
JACQUELINE T. 
4 years ago

I appreciated how Shalom made sure I knew what was going on with my loan. My re-fi went very smooth and I even received money back. Thanks to my whole Mac-team. 

Robert M.'s profile image
Robert M. 
4 years ago

Jamie Wright was great. I have questions for your 800 777-4001. I called and they don’t have my account or home. 1. The amount taken monthly for taxes is too low. I need to increase it. 2020 taxes are $9,148.55 2. I want to know when they will pay off m old loan. Previous company is asking for payment. Thx Rori Marston 

Katelin W.'s profile image
Katelin W. 
4 years ago

Process was very straight forward and communication was excellent. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,102 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.