This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great
Everyone was kind and took the time to answer any questions I had. Everyone was very knowledgeable and professional. I truly felt supported throughout the process. Thank you!!
Process was fast and easy. Everyone I spoke with was amazing. Thank You!
Penny mac makes it almost impossible to make bimonthly payments. It has to be paid 2 months in advance, and you cant make any other payments towards the principal or else the entire loan will be called due. Not only is their website cumbersome but the call center is almost worthless.
Business response:
Hi T - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Excellent communication once time for east coast resident. Explained everything. Mary was exceptional
Great
Great
My funds were not received by the titles company as stated in closing documents so I received my disbursement checks a day late. I list two days of school. As a high school special education teacher it is vital that I be in school.
Great
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,162 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.