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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,086 reviews
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Cindy F.'s profile image
Cindy F. 
4 years ago

Minimal effort was required on my part. Everyone I spoke with were knowledgeable and friendly. 

Daniel G.'s profile image
Daniel G. 
4 years ago

No thanks 

SHAWNA P.'s profile image
SHAWNA P. 
4 years ago

I primarily worked with Nekita until she quit answering/returning my calls. Then someone else took over and my loan finally closed. The people who took over my loan from Nekita were great, but it felt like the ball was dropped initially. 

Robert W.'s profile image
Robert W. 
4 years ago

Professional service from very qualified managers and support staff. The level of support was everything I needed. 

Carolyn A.'s profile image
Carolyn A. 
4 years ago

From my contact with the first agent who fielded my questions to the closing agent, all were professional with an attitude of caring about my issues. Jennifer Womble is an asset to your company. She was very thorough in making sure I got the information the loan dept was requesting. Great job PennyMac. 

JOSE H.'s profile image
JOSE H. 
4 years ago

Thank you Barbara for making this an easy re financing process with us. She called me every Friday to let me know things were running smooth and when I had questions her response time was quick! 

HORACIO V.'s profile image
HORACIO V. 
4 years ago

You were very informative, knowledgeable, and very patient in answering all the questions I had. 

LACEY G.'s profile image
LACEY G. 
4 years ago

Everyone was so nice and helpful 

MORGAN B.'s profile image
MORGAN B. 
4 years ago

The initial notary didn’t show and I was unable to get ahold of anyone at PennyMac. The phone line wasn’t working. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,086 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.