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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,671 reviews
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Rosanne N.'s profile image
Rosanne N. 
on Birdeye

4 years ago

I refinanced with another organization and it took over six months to close the loan. The team at PennyMac was so helpful and timely. The whole experience was pleasant. I would recommend PennyMac to everyone I know. Keep up the good work! I give PennyMac 5 out of 5 stars. Rosanne 

Michael Z.'s profile image
Michael Z. 
on Birdeye

4 years ago

Nichole did a excellent job communicating with me thru out thru out the process. Everything was done on time so thank you 

Silpa G.'s profile image
Silpa G. 
on Birdeye

4 years ago

The whole experience was great and Lauren made it easy. 

TAMIKO R.'s profile image
TAMIKO R. 
on Birdeye

4 years ago

Thank you Nick for making a difference in our lives! 

LIN YUN GABRIELA T.'s profile image
LIN YUN GABRIELA T. 
on Birdeye

4 years ago

Very grateful how the team from pennymac was helping me to closed my loan, it was easier than I expected. Very recommended! 

Ilia k.'s profile image
Ilia k. 
on Birdeye

4 years ago

Thank you 

Elizabeth C.'s profile image
Elizabeth C. 
on Birdeye

4 years ago

There was misleading information given, Nicholas did not even know which customer he was communicating with. Had no shows with notary was told wasn’t the problem of penny mac. When dealing with the supervisor Ron O’Neal was Never contacted back by a supervisor. Settlement was a month later then it should have been. Very unpleasant experience with Nicholas Guerrero and Ron O’Neal. 

MICHAEL K.'s profile image
MICHAEL K. 
on Birdeye

4 years ago

Smooth process. Molly was very helpful. 

CHARLES B.'s profile image
CHARLES B. 
on Birdeye

4 years ago

The process took much longer than expected 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,671 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.