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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The refinance process was smooth and easy. We even closed ahead of schedule!
From start to finish everything went so smooth! Molly was amazing keeping us informed on what was going on, I will recommend PennyMac to all my friends and family!
Easy process and online communication great. Representatives very friendly and answered questions in a timely manner.
Great!
Our closing documents were not accurate and had to be redone , at times it was difficult to get ahold or a loan agent to receive an update or information about the process .
Quick and painless
Very easy process and great communication thru out the process.
Though Blem provide excellant customer service to me,I strongly feel the Pennymac Appraisal team dropped the ball on communication with the Appraisal company, on expediting the amended appraisal. Even though I was informed by the Appraisal company that the amended appraisal was sent to Pennymac, it was never provided, so I opted to go with the original appraisal to expedite closing. Thank you Blen for assisting us through this stressful process.
Although some documents were requested twice (pay stubs) I do not blame Jordan. I just equate it to covid-19 and everything taking longer. Jordan and the whole team were excellent1
PENNYMAC has a 4.4 star rating with 48,087 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.