This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The refinance process was smooth and easy. We even closed ahead of schedule!
From start to finish everything went so smooth! Molly was amazing keeping us informed on what was going on, I will recommend PennyMac to all my friends and family!
Easy process and online communication great. Representatives very friendly and answered questions in a timely manner.
Great!
Our closing documents were not accurate and had to be redone , at times it was difficult to get ahold or a loan agent to receive an update or information about the process .
Quick and painless
Very easy process and great communication thru out the process.
Though Blem provide excellant customer service to me,I strongly feel the Pennymac Appraisal team dropped the ball on communication with the Appraisal company, on expediting the amended appraisal. Even though I was informed by the Appraisal company that the amended appraisal was sent to Pennymac, it was never provided, so I opted to go with the original appraisal to expedite closing. Thank you Blen for assisting us through this stressful process.
Although some documents were requested twice (pay stubs) I do not blame Jordan. I just equate it to covid-19 and everything taking longer. Jordan and the whole team were excellent1
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,087 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.