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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,672 reviews
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DELORES F.'s profile image
DELORES F. 
on Birdeye

4 years ago

The refinance process was stress-free and fast. It was overall a great experience! 

GREGORY C.'s profile image
GREGORY C. 
on Birdeye

4 years ago

Excellent service 

Susan H.'s profile image
Susan H. 
on Birdeye

4 years ago

Great service! 

JEFFREY W.'s profile image
JEFFREY W. 
on Birdeye

4 years ago

The closing date was changed without telling me. I had to call and ask the original closing date. 

JOHN G.'s profile image
JOHN G. 
on Birdeye

4 years ago

Ms. Wiggins did an amazing job with all my questions and concerns. Thank you for your awesome customer service. 

Todd W.'s profile image
Todd W. 
on Birdeye

4 years ago

I had emailed 3 times for a callback and no callback 

Amy J.'s profile image
Amy J. 
on Birdeye

4 years ago

Everyone was great. They gave me all the information i needed and were very patient with my questions. I appreciated the regular updates on how the loan was progressing, especially the reassurance that all was well. 

Ernesto Hernandez J.'s profile image
Ernesto Hernandez J. 
on Birdeye

4 years ago

Process was simple and everyone I worked with was overall very helpful. The process take longer than I expected but I realize this could be due to the current rates. Overall completely happy with the entire process. 

ROBERT H.'s profile image
ROBERT H. 
on Birdeye

4 years ago

It was a pleasure, painless and fast the way I like for a loan to go. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,672 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.