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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,089 reviews
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Oneil C.'s profile image
Oneil C. 
4 years ago

Adrianna Doolittle was the best and I have nothing but a great experience with her. The issue is with the loan officer and the previous two processors who did a horrible job. The communication was terrible with all three and the information I received was also terrible. 

LAWRENCE P.'s profile image
LAWRENCE P. 
4 years ago

Erica was very helpful to my wife and I through the process. We had questions and she always got back to us with the info we requested. This was our first time going through the mortgage process strictly on line. Erica's professionalism is what made our experience great through the process. She is a 5 star! 

LISA W.'s profile image
LISA W. 
4 years ago

It was great. 

Sheila G.'s profile image
Sheila G. 
4 years ago

Refinancing was quick and painless. 

Mary Rose B.'s profile image
Mary Rose B. 
4 years ago

George has done a great job of being on top of my loan processing. He calls once every week to give an update on the status of my loan. I f I leave a voicemail, he promptly calls back to answer my question. He was efficient and well informed. 

Derrick P.'s profile image
Derrick P. 
4 years ago

Smooth and easy process.. staff was awesome 

MATTHEW G.'s profile image
MATTHEW G. 
4 years ago

Friendly and prompt service. I was always updated anytime something changed. Documents were easy to submit and website was user friendly. 

JOSEPH D.'s profile image
JOSEPH D. 
4 years ago

I had a wonderful experience and couldn't be happier with all of the results. 

Eduardo I.'s profile image
Eduardo I. 
4 years ago

Considering the circumstances of the COVID-19 pandemic, I thought the entire process went reasonably well. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,089 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.