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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,673 reviews
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CHRISTOPHER I.'s profile image
CHRISTOPHER I. 
on Birdeye

4 years ago

Mr. George Reid did an excellent job in walking me through the process for my home loan refinance. All of my questions were promptly addressed and PennyMac did a great job in making this an easy and stress-free experience. I would also like to thank the notary, Ms. Angela Williams (sp?), who was very prompt for our appointment and was also very well prepared for the signing. 

Ashley B.'s profile image
Ashley B. 
on Birdeye

4 years ago

Thanks for everything! I have no complaints and the PennyMac professionals were very helpful. 

MIGUEL Castellanos S.'s profile image
MIGUEL Castellanos S. 
on Birdeye

4 years ago

The loan officer we worked with was very thorough, exploring all of our options to find the best possible mortgage for us. The process was very simple and easy to complete online. 

Darren S.'s profile image
Darren S. 
on Birdeye

4 years ago

Everything and everyone was great! 

Rollen H.'s profile image
Rollen H. 
on Birdeye

4 years ago

Everything went smooth and not stressful 

ALBERT Ingram J.'s profile image
ALBERT Ingram J. 
on Birdeye

4 years ago

Excellent service.. 

MATTHEW K.'s profile image
MATTHEW K. 
on Birdeye

4 years ago

Communication was lacking from start to finish. Emails were never returned, phone calls were redirected to an un-named voicemail. After the notary cancelled my closing, I was never notified, and after calling Jason on Friday to ask about this, I received a call from Jason that Monday saying he was glad the closing went well...meanwhile the Notary had just cancelled (again) for Tuesday. Please take notes when talking to customers, and review them before calling those customers back. 

Putri H.'s profile image
Putri H. 
on Birdeye

4 years ago

Danyell and Sarkis were great! Very responsive and easy to work with. 

William H.'s profile image
William H. 
on Birdeye

4 years ago

My refinance went smoothly. No stress. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,673 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.