PENNYMAC

Yul H. 

on Birdeye

5 years ago

Eric the original loan officer, and Nicholas, the processor, were FANTASTIC to work with. I contacted PennyMac after I started to refinance with my employer. I would received substantial savings to refinance with them, but it did not take too long to understand that they didn't know what they were doing. And - the process for the same loan would have taken months! The only fly in the ointment was the title company and negotiating closing. They missed the first closing and had to reschedule! 

AMY P. 

on Birdeye

5 years ago

Timely, helpful, and pleased with the end result. 

TANNER S. 

on Birdeye

5 years ago

Everything was easy and painless. Highly recommended 

Emily D. 

on Birdeye

5 years ago

Thanks 

Michael Allen J. 

on Birdeye

5 years ago

. 

Robert O'shaughnessy J. 

on Birdeye

5 years ago

Everything! Jerrica was outstanding! 

MARK B. 

on Birdeye

5 years ago

The goal of our refinance was to lower payment and interest rate. Jane and Jerretta were very professional and pleasant throughout the process keeping me posted on progress. The closing was in a very timely manner. The smoothest loan I’ve ever done. We were 💯 percent satisfied from beginning to end. Thankyou Pennymac! Mark and Sharon from Iowa 

MICHAEL L. 

on Birdeye

5 years ago

Smooth, easy to understand process. All interactions with Penny Mac employees were a pleasure and my conversations answered all my questions and completely prepared my wife and I for the closing process. It was such a relief dealing with informed people who speak English. 

Valerie O. 

on Birdeye

5 years ago

Barbara (Loan Processor) was wonderful !! The Loan Officer, Conrad and Erik, should have communicated and responded to calls. I had to select the technology option to speak with a live person in order to leave a msg with the Loan Officer or ask them to transfer my call to directly to the Loan officers extension.