PENNYMAC

Kyle D. 

on Birdeye

5 years ago

2nd home I have closed with PennyMac and they are always quick and pleasent to work with. You always have a person that is your point of contact and make sure your happy throughout the process. They are very transparent and easily reachable. 

LARRY B. 

on Birdeye

5 years ago

More communication from servicing agent. 

RAFAEL C. 

on Birdeye

5 years ago

Fast, easy and with a very helpful and communicative team. 

DANIEL G. 

on Birdeye

5 years ago

The whole process was simple and quick. 

CARL C. 

on Birdeye

5 years ago

Process was smooth and The agents were friendly and helpful. When I called too ask questions, I never got an answer and no one returned my calls. They did call weekly to give me updates. Overall it is a good process. 

JOSEPH K. 

on Birdeye

5 years ago

Penny Mac was able to provide the most competitive rate and offer that I received. The team was responsive and clear in communicating with me. 

CORDELL S. 

on Birdeye

5 years ago

Great Experience with Penny Mac!! Drew was a on point and very helpful with processing my loan. 

Samuel D. 

on Birdeye

5 years ago

Deborah D. 

Veronica G. 

on Birdeye

5 years ago

Process took to long and it was difficult to get a hold of my loan processor, often had to wait a day or longer for response or I would have to reach out a second time. Process was messy Conditions of refi were not all met as of yet. I was told at start that I would get “money in my pocket” by being able to skip first pmt. I have yet to receive a statement with this skipped payment as I have paid August at new rate, and have statement with Sep pmt due too. Can’t get an answer on this as of yet