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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,673 reviews
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Belinda R.'s profile image
Belinda R. 
on Birdeye

4 years ago

My experience with penny Mac and closing on my forever home was absolutely wonderful! Closing was on time and I was able to speak with my loan officer any time I called! Rosario Lopez is amazing! I would definitely recommend Penny Mac to family and friends!!! Thank you! Belinda & Abel Rodriguez 

MICHAEL F.'s profile image
MICHAEL F. 
on Birdeye

4 years ago

Working with PennyMac was smooth, simple and painless...would recommend to anyone looking for mortgage services. 

Ubaldo G.'s profile image
Ubaldo G. 
on Birdeye

4 years ago

Everything was great 

Scott P.'s profile image
Scott P. 
on Birdeye

4 years ago

took too long...math was wrong...rate was high. not ideal. Hilda was great throughout - just seemed like most of the issues where outside her control 

LEWIS N.'s profile image
LEWIS N. 
on Birdeye

4 years ago

My main issue is not getting a direct email or phone number to contact my specialist. It was easier to wait for her to call me. I had issues signing a document because it locked up. I missed the instructions on what code to use to unlock the document. Not Lauren's fault. She couldn't unlock it and in the end we just didn't unlock it. It ended up being a non-issue but overall, in my whole experience with the process, I didn't think it was "great." 

ANTONIO M.'s profile image
ANTONIO M. 
on Birdeye

4 years ago

Job well done! 

JUSTIN H.'s profile image
JUSTIN H. 
on Birdeye

4 years ago

Erica was pleasant, professional and a Joy to work with!. She went above and beyond in my opinion in comparison to companies I previously dealt wit on the lending side. To meet the customer, (ME) needs fully, accurately and timely! Because of her...I already referred someone...In the future I hope I can refer another! Thanks Erica! Justin Hargrave 

JENNY F.'s profile image
JENNY F. 
on Birdeye

4 years ago

Great experience from start to finish. Each representative I worked with from PennyMac was very professional, knowledgeable, and helpful. They truly made the refinancing process a breeze. 

Maria Leonora A.'s profile image
Maria Leonora A. 
on Birdeye

4 years ago

Great working with Raveena! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,673 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.