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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything was online through email so, it made it easier. you didn't have to be on the phone with someone constantly you didn't have to keep on calling.
Na
Ben was amazing to work with. He was thorough in his answers and gave me all the time attention I needed to make sure I was comfortable and understanding everything. He was extremely professional and courteous. He did so well that I actually referred my Dad to him who is the middle of closing a refinance with you now. Lana was amazing as well. Brent and I had minimal communication (simply because he came in towards the end) but he was attentive in his check in calls and voicemails! Thank you!
The whole process was great, and quick. We was also very informed. Any questions we asked we received a quick response.
Your staff was friendly and effective. All requirements were met and we closed on our new house on time.
Loan processor was very slow in responding to me. Requested documents on Sunday nights, called at inopportune times. Did not seem to understand my explanations. Finally had to refer her to my Financial Advisor.
Better communication but rates were great. Had great past experience with this firm.
All parties involved were friendly and very informative throughout the process. We were able to close sooner than we expected but it did not change when our first payment was due. The extra savings was truly appreciated during this time.
PennyMac made this an easy process from start to finish and very professional. All questions we had on the process were clearly explained in a timely manner.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,101 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.