This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The loan didn't close in the time I expected, it was WAY FASTER! BEST EXPERIENCE EVER!!! Please give Nick Hagan a raise because he truly deserves it! I never had to call PennyMac for a status update or to ask questions because he kept me informed through the entire process regardless if there was a status change or not. Phenomenal Nick!!!!!!! Thank you!!!!!
Great service!
signing of the closing documents were delay by 2 hours with no communication with me. i had to call the closing person to find out what was going on,
It was just an ok experience. I don't want to do it again. Covid really drug things out.
Very happy with the service we received for refinancing. Had step by step instructions what was needed. Nathan who worked with us was great. If I had any questions he answered right away. Highly recommended.
We feel that everything was explained clearly and actually from start to finish did not take as long as we originally thought it would. Great people. Would highly recommend. Thanks
P-Mac pulled an additional Payment of $1292.78 for my old loan AFTER I closed on my new VA IRRL loan. I am a disabled veteran living on a fixed income and need this money returned YESTERDAY. Absolutely UNPROFESSIONAL! I have four sons...all American military veterans...and none of them will ever use Penny Mac after what you have done to me.
Very efficient and helpful, doing loan or even refi-loan paperwork is rarely fun but this went smooth, and was done fast
Thanks
PENNYMAC has a 4.4 star rating with 48,101 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.