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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Closing changed 3 times
I felt like a good bit of stalling was going on. We had to ask for the disclosure document (72 hour rescission), was requested to provide info that was already sent with a response of "oh, here it is," and being told one day that the information provided was acceptable, only to be told the next day it wasn't. The pre-qual part was great; the qualification part was not so much.
Fewer closing costs
The whole process went smoothly and accurately.
.
Let's put it this way, the process was so screwed up that my rate lock-in expired... off by months. I paid over $5k in points and I didn't get as low a rate as being advertised at the current time. I had three different loan process handlers. I could go on. This is not to disparage Marques, the problem is clearly with PennyMac.
Vey well done.
Ashley was amazing !
Smooth process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,674 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.