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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
George has done a great job of being on top of my loan processing. He calls once every week to give an update on the status of my loan. I f I leave a voicemail, he promptly calls back to answer my question. He was efficient and well informed.
The refinance of my house was performed very quickly. Very efficient and friendly service. Thank you Joya, and the PennyMac team.
Quick and simple process
Friendly and prompt service. I was always updated anytime something changed. Documents were easy to submit and website was user friendly.
I had a wonderful experience and couldn't be happier with all of the results.
Correct information on my closing paperwork, documents needed to close, the correct amount needed to close. Not promising to close on a certain date and the notary no showing twice with a call two minutes before the close is supposed to happen. Needless to say a very long drawn out painful process.
Process took longer than expected. Several times I requested the amount of closing cost as well as what my refinanced monthly would be. Did not find out until week of closing (after several months of asking)
Considering the circumstances of the COVID-19 pandemic, I thought the entire process went reasonably well.
none
PENNYMAC has a 4.4 star rating with 48,349 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.