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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
My closing agent was helpful through each step of the process. She answered all my questions and was attentive to the whole process. Additionally, I closed on the target date and the closing was exeptional. Thank you Penny Mac.
Understand that no one really recommends things like this to others.
The process was smooth and everyone I dealt with was very helpful.
Liem was excellent. Other persons dropped the ball. On the first closing date they forgot to pay the property taxes, so we could not close. On the second closing date they forgot to pay the insurance, so the closing was delayed. The third closing date was very good. Some where in Penny MAC their was a lack of details.
They always stay in contact with us about everything. If we missed a call they made sure to leave an accurate message of what they needed. They also made sure that they were actually talking to the home owner.
I was so pleased with how smooth Carolyn made this process. We have always used a local bank when we have purchased houses. I’m a PennyMac customer for life now. Thank you.
Easy process
Service was fast, communication was effective, a very good experience.
Language barrier, hard to get hold of, had to close twice, answers hard to come by, you owe me $2242.12. Was advised to make 1 September 2020 payment due to Penny Mac mistakes funded 3 days late and was initially charged interest
PENNYMAC has a 4.5 star rating with 48,674 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.