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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Our loan began with Thomas in Florida who was great and even worked on Saturday to get the paperwork processed. Then I began working with Ivonne Cordero who was so pleasant to deal with and explained everything as we went along. She kept me informed weekly and if I had any questions I would call her and discuss them. She was always available or if I left her a voice mail called me right away. I can't believe how smooth the refianancing was processed. I'm very pleased saving a $100 per month!!
My closing agent was helpful through each step of the process. She answered all my questions and was attentive to the whole process. Additionally, I closed on the target date and the closing was exeptional. Thank you Penny Mac.
Understand that no one really recommends things like this to others.
I've been a PenneyMac customer for a few years and have never had any issues. My refi went off quickly with no problems. I only had to speak to 2 of my team and any questions were answered accurately and promptly. Saving $400 a month is huge. Time for a new car.
Liem was excellent. Other persons dropped the ball. On the first closing date they forgot to pay the property taxes, so we could not close. On the second closing date they forgot to pay the insurance, so the closing was delayed. The third closing date was very good. Some where in Penny MAC their was a lack of details.
They always stay in contact with us about everything. If we missed a call they made sure to leave an accurate message of what they needed. They also made sure that they were actually talking to the home owner.
It felt like I had a personal representative and I was the top client. Fantastic job! We closed 3 weeks earlier than I expected
I appreciated having a direct line to Regina. I called her a few times with questions, and she was always helpful.
Ms. Laura Aslin made the experience quite painless and seamless, She communicated with me on a regular basis and provided timely updates on my application, Well done laura!..
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,674 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.