PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,674 reviews
Select a rating
Karen K.'s profile image
Karen K. 
on Birdeye

4 years ago

The process was smooth and everyone I dealt with was very helpful. 

Katelyn R.'s profile image
Katelyn R. 
on Birdeye

4 years ago

Very easy process and closed quickly. 

MARIAH C.'s profile image
MARIAH C. 
on Birdeye

4 years ago

Great communication over all and a very smooth process 

WOLFGANG B.'s profile image
WOLFGANG B. 
on Birdeye

4 years ago

Prompt, professional service; everybody involved seemed eager to please. 

ANGELA S.'s profile image
ANGELA S. 
on Birdeye

4 years ago

The first loan agent called me back within 5 minutes of me leaving a message, he was AWESOME! He spent close to 4 hours on the phone with me thru the whole process. He made sure that he left no stone unturned and he was incredibly well versed in what everything meant and how it was to be properly placed in the application . The next agent, Nathan, was prompt with all communications and even called me back when I had questions about the loan. Wonderful customer service all around! 

RAMON D.'s profile image
RAMON D. 
on Birdeye

4 years ago

The process was really quick and easy to communicate with our loan officer. Very satisfied with the whole process from start to finish. Thank you PennyMac. 

Daniel De B.'s profile image
Daniel De B. 
on Birdeye

4 years ago

Carlton Blood made it great. He was easy to communicate with upfront with clear, accurate information. 

Larry W.'s profile image
Larry W. 
on Birdeye

4 years ago

Covid may have hindered process, but working harder to communicate from the start would have changed things 100%. 

Patrick H.'s profile image
Patrick H. 
on Birdeye

4 years ago

This process was super straight forward. I don’t recall having any surprises, and most importantly, the process didn’t waste our time in any way, which is great because we are super busy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,674 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.