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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,674 reviews
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Henry M.'s profile image
Henry M. 
on Birdeye

4 years ago

1st of all Mr KIRLEIS was courteous and professional.He explained the most important parts and had all the signature lines highlighted.The process well and comfortably. The date and timing was acceptable and didn't take long. The experience was great.l appreciate the time you guys took to make sure all went well Thank you very much Henry M 

CHRISTOPHER M.'s profile image
CHRISTOPHER M. 
on Birdeye

4 years ago

All processes were explained clearly and concisely. Everything went according to plan and schedule. Thanks for the great service! 

Thomas Blair I.'s profile image
Thomas Blair I. 
on Birdeye

4 years ago

Very clear and easy process. 

SETH H.'s profile image
SETH H. 
on Birdeye

4 years ago

Nicholas made my refinancing experience hassle free. I still cant believe how fast and easy the whole process was. I highly recommend to anyone 

ELIZA O.'s profile image
ELIZA O. 
on Birdeye

4 years ago

They new call to give you updates. They never called to tell me about when I will get my refund still don't know. Very shady business. 

Nicholas S.'s profile image
Nicholas S. 
on Birdeye

4 years ago

There needs to be less hands in the cookie jar. Multiple mistakes were made and always talked to different individuals. They pulled it together at the end and I am grateful for that. But it shouldn’t be so hard to get in touch with someone. 

ROBERT NORTH J.'s profile image
ROBERT NORTH J. 
on Birdeye

4 years ago

Great Company 

Pedro Nin M.'s profile image
Pedro Nin M. 
on Birdeye

4 years ago

Michelle was very professional, she explained everything to me in details, and was very comforting and assuring. The process was smooth and professional. 

James S.'s profile image
James S. 
on Birdeye

4 years ago

Great job! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,674 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.