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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,674 reviews
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NICHOLAS G.'s profile image
NICHOLAS G. 
on Birdeye

4 years ago

Ted Coburn and Brianna Koke were very informative and always responded to my questions very quickly. They both stayed in touch regularly which put us at ease knowing we were being taken care of. 

Ryan H.'s profile image
Ryan H. 
on Birdeye

4 years ago

Everything was quick, easy and I saved a ton of money! 

SARAH P.'s profile image
SARAH P. 
on Birdeye

4 years ago

Quick easy and great communication. 

James F.'s profile image
James F. 
on Birdeye

4 years ago

Everything went as I was told. No surprises. Jim F 

CONNIE E.'s profile image
CONNIE E. 
on Birdeye

4 years ago

This was an easy and straight forward process. Joseph DeMasi and Deion Smith were polite and knowlegable. If I had one complaint, it would be that I have 2.5% interest rate instead of the going 2.25% rate I realize it's only 1/4%.... 

Eleanor T.'s profile image
Eleanor T. 
on Birdeye

4 years ago

Experience was quickly done. Notary that came to the house was friendly, efficient and very knowledgeable of the process. 

MARJAN H.'s profile image
MARJAN H. 
on Birdeye

4 years ago

Everything went very smooth during my refinance. The system was easy to work with and Nathan Hoffman responded to my questions promptly. I was impressed with how everything seemed easy and efficient. 

Ion Ghetie R.'s profile image
Ion Ghetie R. 
on Birdeye

4 years ago

Explained everything fully and was always available to answer to questions. Adamant, our loan officer, even responded and worked on our application during the weekend. M’yesha from M.A.R.C. gave great advice prior to closing. 

Mary S.'s profile image
Mary S. 
on Birdeye

4 years ago

Home Eq loan was to convert downstairs bathtub to shower. After taking care of my deceased disabled vet husband I realized it would be smart for me to convert for me when it's time. Needless to say I didn't receive enough funds after paying bills you say needed to paid to meet your ratio even though I have A1 credit. Chris numbers wasn't same numbers on closing papers, he never called back to go over numers even after I questioned the numbers with Ms Harris. I have never felt so disconnected. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,674 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.