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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,674 reviews
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Veronica G.'s profile image
Veronica G. 
on Birdeye

4 years ago

Everything was done in a timely manner. Thank you. 

RODNEY B.'s profile image
RODNEY B. 
on Birdeye

4 years ago

Everything with our refinance went well. 

TERI-ANN P.'s profile image
TERI-ANN P. 
on Birdeye

4 years ago

My closing process began on June 6th and I didn’t close until August 26th. However, Kami was helpful towards the end when she took over my loan. Also, my closing amounts varied until my closing dates. I ended up wiring the money early to title agency and still haven’t received the difference. 

Carmen B.'s profile image
Carmen B. 
on Birdeye

4 years ago

This loan took over 2 months to close after initially starting the refinance process. Closing was extremely frustrating as I talked to multiple people with penny Mac and no one could give me the same answer twice. Closing were scheduled at my house and no one showed up or called. My title company had to fight tooth and nail just to get a response for my loan. Waste of time refinancing with this company. 

Rechette G.'s profile image
Rechette G. 
on Birdeye

4 years ago

My experience with Pennymac loan services was very positive, everything was clear no hidden costs no hassle. I would definitely recommend. 

ENRIQUE C.'s profile image
ENRIQUE C. 
on Birdeye

4 years ago

I always had excellent service and attention with PennyMac and Kyle McTighe, I highly recommend working with them ! 

BRYCE A.'s profile image
BRYCE A. 
on Birdeye

4 years ago

Better communication would have been appreciated 

Angel R.'s profile image
Angel R. 
on Birdeye

4 years ago

Gear experience 

Heather D.'s profile image
Heather D. 
on Birdeye

4 years ago

Easy process 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,674 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.