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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,179 reviews
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Stephen Campbell J.'s profile image
Stephen Campbell J. 
5 years ago

Great service! Verify satisfied. 

SOPHIA X.'s profile image
SOPHIA X. 
5 years ago

My refinance with Pennymac went smoothly considering how very busy they have been. Ivonne Cordero always got back to me in a very timely manner and followed up on every question I had. Overall I had a great experience and I saved a ton of money! Thank you! 

Jacqueline W.'s profile image
Jacqueline W. 
5 years ago

N/A 

RICHARD H.'s profile image
RICHARD H. 
5 years ago

Easy refinance, Marisol Torres helped me a great deal. The process went smoothly and was a pleasant experience 

TINSAE T.'s profile image
TINSAE T. 
5 years ago

The process was done fast. Mr. Ruben is experienced and knowledgeable person so the process did not take time. I admire and appreciate every person involved in this process for doing such a great job. Keep the spirit and continue doing wonders. You are great people 

REBECCA C.'s profile image
REBECCA C. 
5 years ago

PennyMac was a pleasure to do business with. Refinancing my VA loan during the COVID quarantine was a smooth process. 

CLIFTON G.'s profile image
CLIFTON G. 
5 years ago

Ease of initial application with Skyler. Then Ammie Mack was very good about regular updates and extremely pleasant and personable to work with. Having the notary come to our house for closing was a wonderful convenience as well. 

Alfred Voigt J.'s profile image
Alfred Voigt J. 
5 years ago

There was nothing wrong with the person - Liem was put in a very difficult situation and did the best he could. The process is terrible. We started our loan request in Mid-May and were told there would be no apprasial fee and it should close by the end of June. We were asked for the same documents up to three times. In July, for three weeks in a row - we were told the loan would close 'next week'. This was a refinance with PennyMac who held our original loan and it still took forever. 

Sergio C.'s profile image
Sergio C. 
5 years ago

Great overall experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,179 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.