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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
When requesting the loan it was not explained to me that we were paying to buy points and no other options were presented to us. Nicholas would call at odd times to secure the opportunity to leave a message. When we could answer, he reciting the same message and was quick to try to hang up not asking if we we had any questions when we did to which he seemed annoyed. We had to reach out to Billy ourselves for questions. He then stopped calling and would just send emails. Very unprofessional.
Great team at PennyMac
The consistent and professional communication from the PennyMac team was very appreciated. All members of the team were courteous and very patient with any questions I had while providing clear direct answers. I would definitely recommend PennyMac to my friends and family.
The staff were very knowledgeable and were extremely easy to work with. BEST experience I have ever had buying or refinancing a home.
Refinance process was simple and to the point. It was awesome that I didn't have to gather all those documents I needed during my initial loan process. Gathering documents can be very tedious at times.
Good experience
Every thing was done so perfect. Not alot of phone call. I would refer this lender as much as I can Thank you for making this such a Pleasant transaction.
The process was very pleasant very professional and fast loved it.
The process was very efficient.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,347 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.