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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great
Great service
When I Cynthia started the process , the person that i dealt with over the phone indicated that i could reach him anytime with questions. But to date i have not received that phone call. Other that that we got a phone call weekly about what was going on. So that was a positive.
Kristen Griffin and Bailey Greene were my main contacts. The MAC team were all very positive. Mr Greene told me exactly what to expect with the mortgage process. He promptly returned calls and responded to all questions. Ms Griffin was my contact once loan was in review till close. Ms Griffin was responsive to all questions and concerns. The experience was professional and personable. My loan closed earlier then expected. A great experience with home buying.
Easy process, fairly clear about everything with closing.
had a little difficulty understanding the foreign accents of the people I spoke with
Wasn't expecting it to take 4 months to close on our loan talked with others that had gone through the process and they closed in as little as 3 weeks I would have thought no more then a month and a half at most but I also understand covid has had an affect on the times for this stuff just kinda frustrating time for everyone. Jordan did a great job and this should be no reflection on how he did as a person he was very professional and courteous when I spoke to him or emailed
Jasmine was great to work with! She always answered any questions I had immediately. Thank you for your support in this process.
Very professional, timely service. Made the whole process of closing easy.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,691 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.