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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,691 reviews
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ANNA B.'s profile image
ANNA B. 
on Birdeye

4 years ago

I had a wonderful experience with the refinance of my mortgage. I liked that everything was explained to me in detail. Gina Merritt kept me informed every step of the way and I appreciated her professionalism. Thanks again for an easy and fast experience. 

Kristi C.'s profile image
Kristi C. 
on Birdeye

4 years ago

Excellent service 

RENY M.'s profile image
RENY M. 
on Birdeye

4 years ago

Great experience, it was seamless with lots of clear communication. 

PAUL O.'s profile image
PAUL O. 
on Birdeye

4 years ago

Patrick would always return your call and ready to help in whatever ways he can. I am very pleased with his approach. Thanks 

ALFREDO J.'s profile image
ALFREDO J. 
on Birdeye

4 years ago

It was great working with PennyMac, made my Refi process very clear and comfortable. I loved that there was a tracker showing updates. Staff was awesome and very helpful with my questions. Appreciate it very much, thanks PennyMac staff!! 

MARK S.'s profile image
MARK S. 
on Birdeye

4 years ago

My experience of refinancing my VA loan was great. Everyone I worked with was great. Thank you Penny MAC and MAC team. M.Sparks 

RONALD MOORE J.'s profile image
RONALD MOORE J. 
on Birdeye

4 years ago

Nice polite professional team. 

Timothy K.'s profile image
Timothy K. 
on Birdeye

4 years ago

I was told that I would be receiving weekly updates from Marcia. But I only received updates when I sent an email asking where we were in the process. 

BARRY C.'s profile image
BARRY C. 
on Birdeye

4 years ago

The entire process was clear, simple and communicated perfectly. Couldn't be happier! Great job Nathan. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,691 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.