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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
May be more info on how the closing costs are calculated will help
The beginning of the process there was quick responses to my questions; appraisal, and different scenarios of mortgage amount. Towards the middle the same documents were requested 3 times and uploaded to the Esign portal 3 times. It was frustrating getting the same automated email. Towards the end of the refinancing after all documents were received the process went smoothly and fast. I was pleased with the results and satisfied with saving $300 a month on my mortgage. Thank you!
I was disappoint to be charge point for closing. I was discourage to lower payment with points, however I was charge high closing. I tried to email, call prior to signing documents with no follow up with team.
Process took longer than expected to close. Multiple emails on documents needed , which were unclear. Called Hermes and always got VM.
The process was seamless from start to finish!
The Rep Clyde Anderson and his partner Kyle Mcghie were great always called back, gave me the necessary info and closed even though i was on vacation. This was a great experience and that is why i am a repeat customer and if I buy another house in the future Penny Mac will be my choice. Thank You for the efficiency and the communication. SDC
PennyMac Refi was easy and fast.
Max was very professional and treated me very nice very nice To dealing with him.Had answer very promptly.
Penny Mac worked with me to find what I needed most. I received continous and prompt communication, answers to my questions and a friendly service. Thank you to Ignacio and Rachel.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,344 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.