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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,809 reviews
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SCOTT D.'s profile image
SCOTT D. 
5 years ago

5 Star people to deal with Thanks again! 

PAUL M.'s profile image
PAUL M. 
5 years ago

USAF retired and have been a Penny Mac customer for many years and I would not want to have it any other way. 

Sharon M.'s profile image
Sharon M. 
5 years ago

The process was easy and accurate. Very pleasant experience. 

MARK F.'s profile image
MARK F. 
5 years ago

I would have to say this was the first time I have bought a home. PennyMac has helped me through the whole process; they got me the best rate. Then I refinanced my home with them. Got me an even better rate with a little out of pocket expense to close when others wanted an outrageous amount to close. Thank you, PennyMac. Mark F 

DENNIS K.'s profile image
DENNIS K. 
5 years ago

Everything took so long. My loan took close to 3 months 

Mark A.'s profile image
Mark A. 
5 years ago

The process didnt went smoothly than my first home loan. There were misunderstanding before closing signature. But, i didnt care much as long as i got the lowest payment possible. 

Kelly I.'s profile image
Kelly I. 
5 years ago

My overall experience was very good. All the questions I had were answered. I was able to get hold of my loan specialist when I needed clarification on the information I received. 

Marion J.'s profile image
Marion J. 
5 years ago

When it was time to close, the funds that I was supposed to bring were inaccurately quoted. I had to reach out to my first point of contact so he could help Max with the accurate closing cost amount. This happened two times before he got it correct. I just feel that the closing costs amount should have been accurately assessed and delivered to me the first time. To me this is a very important step knowing what funds to bring to closing and to not have the amount tripled before closing. 

CARMEN C.'s profile image
CARMEN C. 
5 years ago

Didn’t need documents, fast closing and good rate 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,809 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.