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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,795 reviews
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JOANNE R.'s profile image
JOANNE R. 
2 years ago

I have had many different mortgage experiences in the past and have generally dreaded it. The recent acquisition of a mortgage with PennyMac?Patrick and Sandra?was wonderful. They were very personable and extremely helpful. A+++! 

Business response:

Thank you for taking the time to share your experience with us, Joanne. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Eric K.'s profile image
Eric K. 
2 years ago

James was outstanding!!! He checked in every few days, had immediate answers and kept us posted on the loan process every step of the way. Thank you 

Business response:

Hi Eric - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Olive C.'s profile image
Olive C. 
2 years ago

I had an absolutely terrific experience with both Andrea and Sandra. I would do all my real estate business with Penny Mac if possible. They made it so smooth and simple. The closing attorney and my realtor even commented it the fastest closing! 

Business response:

Thank you for taking the time to share your experience with us, Olive. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Raymond Van F.'s profile image
Raymond Van F. 
2 years ago

Maria Espana and Liem Nguyen were amazing.Both are true assets to your team. They were polite, professional, knowledgeable, and answered promptly. Great job! 

Business response:

Hi Raymond - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

ALAN D.'s profile image
ALAN D. 
2 years ago

Faiza Saleem was very professional, helpful, and proactive during the entire process. She always kept me in the loop and was very respectful and professional the whole time.  

Business response:

Hi Alan - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Sharalyn L.'s profile image
Sharalyn L. 
2 years ago

Team was helpful and very responsive. 

Business response:

Hi Sharalyn - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Timothy H.'s profile image
Timothy H. 
2 years ago

Everything went very smoothly and any questions I had were answered.  

Business response:

Hi Timothy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jacob H.'s profile image
Jacob H. 
2 years ago

Liam and the team were excellent, friendly, courteous and always had answers to any questions I had. 

Business response:

Hi Jacob - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Born R.'s profile image
Born R. 
2 years ago

Everything was exceptional! 

Business response:

Hi Born - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,795 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.