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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Thank you
Great
Good experience from start to finish
The communication when it was time to close could’ve been much better! I was completely lost on my closing date. I had no final closing disclosures nor did I know how much I was expected to bring to closing. I called Penny Mac repeatedly on my closing date and no one could help me. I didn’t know the closing was still on the schedule until my doorbell rang.
Took 4 attempts to finally close!
I already had Penny Mac, so the refi was simple enough. I was able to save a little over $400 per month. The only part that was frustrating was that my cash to close kept changing. It went all the way from me getting $200 to paying $1,700. I would still recommend them.
Thank you for the great customer service!
They work with my refinance and gave me the best rate. No stress in the process. I recommend them!!!
This was the worst experience I have ever had. Both Nekita (Kita) Morris and Arthor Tate should no longer work for this company. Little to no communication. My emails were ignored. I was promised 2 months without payments, but only received one month.
PENNYMAC has a 4.5 star rating with 48,691 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.