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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,065 reviews
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JASON W.'s profile image
JASON W. 
4 years ago

Very easy and straight forward! 

Jacob O.'s profile image
Jacob O. 
4 years ago

This was my first time refinancing a home. From begining to end all of my questions were answered promptly. Andrew worked with me every step of the way to ensure a smooth effortless ride towards an excellent home refinance. Could not be happier with such superb service. 10/10 would recommend to a friend. 

Thomas C.'s profile image
Thomas C. 
4 years ago

My experience with PennyMac Loan services was great, David and Anna at PennyMac were responsive, knowledgeable and efficient making the loan approval process go smoothly. 

MONICA G.'s profile image
MONICA G. 
4 years ago

Very helpful and nice professional 

GERALD R.'s profile image
GERALD R. 
4 years ago

Thank you for the speedy service from start to end! 

Dawn D.'s profile image
Dawn D. 
4 years ago

I would not say that the process was easy per se and I don't know that it all has to do with Liem Nguyen. He seemed to communicate well but several times he did not have accurate information and would need to apologize. I was also contacted by other people for paperwork that I had already given but the process had taken so long that I had to provide an updated copy ie: pay stubs and bank statements. Communication on Penny Mac's part with each other seemed lacking. 

Tyson K.'s profile image
Tyson K. 
4 years ago

N 

JORIE E.'s profile image
JORIE E. 
4 years ago

It was fairly easy. 

CLIFFORD R.'s profile image
CLIFFORD R. 
4 years ago

I understand you are quite busy but could have done better at accepting and returning calls.  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,065 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.