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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,065 reviews
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DOUGLAS N.'s profile image
DOUGLAS N. 
4 years ago

From the initial call to get everything started, throughout the whole process of refinancing our home, we have nothing but good things to say!! Everyone was very professional, courteous and knowledgeable !! Darius and Justen were both amazing to work with, they both made the process go very smoothly!! We definitely recommend PennyMac!! 

MICHAEL K.'s profile image
MICHAEL K. 
4 years ago

Great 

MARCUS D.'s profile image
MARCUS D. 
4 years ago

Fast and great support. 

Esther Z.'s profile image
Esther Z. 
4 years ago

Xxxx 

Harry C.'s profile image
Harry C. 
4 years ago

Beth did a good job communicating with me; however, when she had to take some leave to care for a family member, PennyMac dropped the ball. No one picked up the slack and I had no communication with PennyMac. I called several times only to get a voice machine and no call back and sent multiple emails with no response as well. When Beth returned from her emergency leave, she had to pick up the fumbled football and finally get me to close on 8/14/20 (when I was scheduled to close 8/10/20). 

HENRY Langer J.'s profile image
HENRY Langer J. 
4 years ago

Tim Carter was very good. 

Christopher C.'s profile image
Christopher C. 
4 years ago

Great experience! 

Sylvia D.'s profile image
Sylvia D. 
4 years ago

Deon was kept me informed of what to expect and explained everything clearly.  

Lisa F.'s profile image
Lisa F. 
4 years ago

I had a great experience. Very knowledgeable. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,065 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.