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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Randy Alford was my Loan Officer and he was a pleasure to work with. He was responsive, knowledgeable, and helpful when I had questions about this loan. He helped me escalate important issues and kept me informed along the way. 5 Gold Stars!
Business response:
Thank you for taking the time to share your experience with us, Dustin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Penny Mac services were outstanding & I am very thankful to the team for the diligence & how helpful the team was throughout the entire process.
Business response:
Hi Marcquan - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
If this is about me getting a job I can't do it I'm on disability thank you
Business response:
Hi Genevia - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
I want to thank Andy for always being there when I had a question or needed an explanation on something.
Business response:
Hi Evelyn - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Excellent service
Business response:
Hi Arthur - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
The process was smooth and Communication was excellent.
Business response:
Hi Richard - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Good Work
Business response:
Thank you for the positive rating, Paul! We hope you have a wonderful day.
From the moment I called and Ashley answered it was a very easy experience
Business response:
Thank you for the support, Amy! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
Norma B. Made the experience very easy and she really was very professional.
Business response:
Hi Carl - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
PENNYMAC has a 4.4 star rating with 48,795 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.