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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,332 reviews
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JEROME F.'s profile image
JEROME F. 
4 years ago

Elizabeth was thoroughly wonderful! 

WILLIAMS Camp J.'s profile image
WILLIAMS Camp J. 
4 years ago

Fast and easy. 

WILLIAM Q.'s profile image
WILLIAM Q. 
4 years ago

SUPERB PROFESSIONAL CONCISE AND COURTEOUS VERY GOOD JOB 

Mark T.'s profile image
Mark T. 
4 years ago

Went smoothly 

EMMA J.'s profile image
EMMA J. 
4 years ago

Faiza was fantastic! 

Terron S.'s profile image
Terron S. 
4 years ago

Process was great! Both Carl and Faiza were pleasant to work with. They were patient and knowledgeable. 

Gustave N.'s profile image
Gustave N. 
4 years ago

Hilda did a great job communicating the process, expectations and questions were answered promptly. However, olde republic title company and the notary were sub par. They missed appointments and seemed unprepared at times. If I was PennyMac I would find a different closing company next time. I would highly Recommend Hilda Kuclinski.  

Nicole O.'s profile image
Nicole O. 
4 years ago

Kind representatives and fast service! 

CARIANN P.'s profile image
CARIANN P. 
4 years ago

Issue 1 > I had to go through the application almost its entirety twice due to system issues, Almost 3 hours on the phone. I should have just stopped then. Issue 2 > Requesting documents multiple times which they already had requested and I had provided. Issue 3 > Not responding to multiple emails Issue 4 > I had to start calling weekly/daily to finally get my loan to close on 8/13, process started 5/22 Extremely frustrating experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,332 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.