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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
My Team was fast and efficient. Also very polite and helpful.
Very pleasant experience for my first refinance PennyMac walked me through the whole process and explained anything that I didn't understand. It was great working with my Rep.
Calling back or atleast emailing back when there were questions raised.
Everything was promptly presented and accurate. I also enjoyed the mobile notary, he took all safety precautions and was professional!
All involved were professional and curious.
Easy process, good people
Do to our current limitation every thing went well & above my expectations. As a senior I was able to keep abreast of everything. Ms Lopez was always pleasant & professional
We refinanced our mortgage with PennyMac, Abdul Saleh & Nancy Olives made the process easy, quick, efficient & both of them were competent, knowledgeable, and professional. I would definitely recommend PennyMac! Thank you, Penny Mac!
Communication from Erik Bates completely stopped at a point when I still had questions left unanswered. I know he was swamped with other clients, but it was disappointing when he left my final questions hanging. My guess is that I was already far enough along in the process that he felt he didn't need to keep responding to my inquiries. Other than that, both he and Liem Nguyen were knowledgeable and professional. I was please with the timely closing process and the rate I received.
PENNYMAC has a 4.4 star rating with 48,063 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.