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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,063 reviews
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CHARLES M.'s profile image
CHARLES M. 
4 years ago

My Team was fast and efficient. Also very polite and helpful. 

STEVEN W.'s profile image
STEVEN W. 
4 years ago

Very pleasant experience for my first refinance PennyMac walked me through the whole process and explained anything that I didn't understand. It was great working with my Rep. 

Yolanda F.'s profile image
Yolanda F. 
4 years ago

Calling back or atleast emailing back when there were questions raised. 

Lane W.'s profile image
Lane W. 
4 years ago

Everything was promptly presented and accurate. I also enjoyed the mobile notary, he took all safety precautions and was professional! 

PAUL PRITTS J.'s profile image
PAUL PRITTS J. 
4 years ago

All involved were professional and curious. 

MICHAEL T.'s profile image
MICHAEL T. 
4 years ago

Easy process, good people 

Patricia H.'s profile image
Patricia H. 
4 years ago

Do to our current limitation every thing went well & above my expectations. As a senior I was able to keep abreast of everything. Ms Lopez was always pleasant & professional 

IDA O.'s profile image
IDA O. 
4 years ago

We refinanced our mortgage with PennyMac, Abdul Saleh & Nancy Olives made the process easy, quick, efficient & both of them were competent, knowledgeable, and professional. I would definitely recommend PennyMac! Thank you, Penny Mac! 

Tanya S.'s profile image
Tanya S. 
4 years ago

Communication from Erik Bates completely stopped at a point when I still had questions left unanswered. I know he was swamped with other clients, but it was disappointing when he left my final questions hanging. My guess is that I was already far enough along in the process that he felt he didn't need to keep responding to my inquiries. Other than that, both he and Liem Nguyen were knowledgeable and professional. I was please with the timely closing process and the rate I received. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,063 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.