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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,692 reviews
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Yul H.'s profile image
Yul H. 
on Birdeye

4 years ago

Eric the original loan officer, and Nicholas, the processor, were FANTASTIC to work with. I contacted PennyMac after I started to refinance with my employer. I would received substantial savings to refinance with them, but it did not take too long to understand that they didn't know what they were doing. And - the process for the same loan would have taken months! The only fly in the ointment was the title company and negotiating closing. They missed the first closing and had to reschedule! 

AMY P.'s profile image
AMY P. 
on Birdeye

4 years ago

Timely, helpful, and pleased with the end result. 

TANNER S.'s profile image
TANNER S. 
on Birdeye

4 years ago

Everything was easy and painless. Highly recommended 

Emily D.'s profile image
Emily D. 
on Birdeye

4 years ago

Thanks 

Michael Allen J.'s profile image
Michael Allen J. 
on Birdeye

4 years ago

. 

Robert O'shaughnessy J.'s profile image
Robert O'shaughnessy J. 
on Birdeye

4 years ago

Everything! Jerrica was outstanding! 

MICHAEL L.'s profile image
MICHAEL L. 
on Birdeye

4 years ago

Smooth, easy to understand process. All interactions with Penny Mac employees were a pleasure and my conversations answered all my questions and completely prepared my wife and I for the closing process. It was such a relief dealing with informed people who speak English. 

Valerie O.'s profile image
Valerie O. 
on Birdeye

4 years ago

Barbara (Loan Processor) was wonderful !! The Loan Officer, Conrad and Erik, should have communicated and responded to calls. I had to select the technology option to speak with a live person in order to leave a msg with the Loan Officer or ask them to transfer my call to directly to the Loan officers extension. 

Larry W.'s profile image
Larry W. 
on Birdeye

4 years ago

4 star 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,692 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.