PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,795 reviews
Select a rating
James B.'s profile image
James B. 
2 years ago

James was by far the best loan officer I have ever worked with. He was professional at all times but easy to communicate with. 

Business response:

Hi James - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

STACY G.'s profile image
STACY G. 
2 years ago

Everyone I worked with was great. Answered all my questions and was very responsive even when our furnace broke unexpectedly, they were able to increase the loan amount immediately before the close to make sure they could accommodate. Thanks to all. 

Business response:

Hi Stacy - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Robert F.'s profile image
Robert F. 
2 years ago

Great job  

Business response:

Thank you for the support, Robert! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Jennifer C.'s profile image
Jennifer C. 
2 years ago

Barry Marrow was great help from start to finish throughout the whole process of me getting paperwork in order as well as keeping me updated. 

Business response:

Hi Jennifer - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Steven F.'s profile image
Steven F. 
2 years ago

Penny Mac is the best! I appreciate yall. 

Business response:

Thank you for the positive rating, Steven! We hope you have a wonderful day. 

Robert W.'s profile image
Robert W. 
2 years ago

Even though the process is somewhat stressful, everyone, did their best to make it less so. 

Business response:

Hi Robert - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

William S.'s profile image
William S. 
2 years ago

The experience was so easy and we were directed as what we needed to do. Thank you  

Business response:

Thank you for taking the time to share your experience with us, William. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Gary H.'s profile image
Gary H. 
2 years ago

The best! Thanks 

Business response:

Hi Gary - Your feedback is greatly appreciated. Thank you for the review. 

Marlon Z.'s profile image
Marlon Z. 
2 years ago

Both Bethany and Tanairy maintained kept me updated on what I needed to know amd when. They listened to my questions and responded in a timely manner. I was very satisfied with their service.  

Business response:

Hi Marlon - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,795 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.