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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,693 reviews
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PATRICK M.'s profile image
PATRICK M. 
on Birdeye

4 years ago

This was the easiest that we have ever done a refinance. 

Zeljko M.'s profile image
Zeljko M. 
on Birdeye

4 years ago

Process was quick, accurate, well presented and exactly what you would expect from the professionals. 

BJORN N.'s profile image
BJORN N. 
on Birdeye

4 years ago

Good team. Made the process easy. 

JEFFREY H.'s profile image
JEFFREY H. 
on Birdeye

4 years ago

From the first phone call about refinancing to the signing, this was by far the best mortgage experience I have ever had. I would highly recommend PennyMac to anyone needing a mortgage. 

Jeffrey W.'s profile image
Jeffrey W. 
on Birdeye

4 years ago

They did a excellent job. 

Qian Li W.'s profile image
Qian Li W. 
on Birdeye

4 years ago

As previous customers the time to refinance was long and forced us to make payments we’d like to have had covered earlier. I called to ask some questions a couple of days before closing but didn’t receive a call back as I did previously. Overall we were happy and realized due to Covid-19 delays were expected. 

MATTHEW R.'s profile image
MATTHEW R. 
on Birdeye

4 years ago

Thanks for making a simpler process than expected 

MICHELE R.'s profile image
MICHELE R. 
on Birdeye

4 years ago

Ms Harris was polite and has a pleasant voice. She made sure to communicate with us during the process. 

ARMANDO Fabela J.'s profile image
ARMANDO Fabela J. 
on Birdeye

4 years ago

Good service. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,693 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.