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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Throughout the whole process both Reid Wright and Kami Weber seemed to really take time to understand my needs and guide me in the right direction. The process took about 4 months but given the current environment with COVID-19 I am pleased that we were able to get it done. The process was pretty simple and I was communicated with each step of the way. Every time I called or email I always got a response usually the same day! I am happy.
We felt every part of the process was unpleasant. The whole process took 5 months to complete. The process took so long, that the original documents we supplied were no longer valid. We had to get all new documents. We once asked a question and got a response not answering our question. Then we asked the question again and did not hear back for over a month. It was awful. We will never do business with this company again.
G
Great service!
Very smooth refi. PennyMac was awesome to work with!
Great experience. Thanks!
Adrianna Dolittle was very helpful and considerate during the loan closing process. She answered my questions. I would say that your team needs to be more available during the application process in responding to emails and call, however, Adrianna who I worked with last was very prompt. Thank you.
Everything went great
Kami was awesome and provided great customer service.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,066 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.