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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The service was great and did everything they could to make the process as easy as they could.
Business response:
Thank you for the support, Frank! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
Great service
Business response:
Thank you for the support, Kyle! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
Norman Abbott was awesome from start to end of my refinance process
Business response:
Hi Cesi - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Liem was very kind and responsive at all hours. I am pleased with the quick turn around of the loan and I am excited to beautify our home even more! :)
Business response:
Hi Jacqueline - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
This PennyMac is very bad. I m with PennyMac for 6 months now. I did NOT choose it , but my mortgage was sold to PennyMac. The customer service is terrible and discriminatory. PennyMac will charge you multiple time in a month for one reason. This is insane. And they refuse to correct the wrong charges. The customer service is terrible like hell.
Business response:
Hi Happy - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply*
Started out crazy but I could never have gotten it done without AL he was a lifesaver even though he had a sick child at home going through all the bank and tax info was to much. That man needs a raise for sure.
Business response:
Thank you for the support, Tammy! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
everyone who handled the mortgage application were helpful.
Business response:
Hi Robert - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Worst mortgage lender!!! Called multiple times for COVID 19 forbearance and set up auto pay and each time I was told “it was set up” and nothing. If you’re a vet just stay with navy fed or any other bank. If I could give negative reviews I would.
Business response:
We appreciate your review, Mike. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
The hold team were outstanding ? on helping me with my processing. I didn't stress out! Keep up the great work ? ?
Business response:
Hi Henry - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,795 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.