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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Something else.
The entire team that worked with us was amazing and Joselyn went way above and beyond and treated us with kindness. She constantly updated us and always responded super fast and helped keep this nervous home buyer calm.
I just want to personally thank Nathan Camp who took the time out to get everything organized and together before handing me off to the equally capable Joselyn Nieves and their entire team. Nathan even answered questions during odd hours! Thank you
It was very frustrating when my loan rep had to communicate with underwriting and the approval team. Seemed like there were a lot of meetings. My attorney and realtor were also commenting about how unusual and stressful that team was.
All of the parties involved in this process were extremely helpful and understanding. Thank you for making this journey easy.
Nancy held my hand from start to closing. I appreciate the consistent customer service.
I just want to share that both David Choi and Andy Garcia were wonderful.. they made me feel so comfortable when speaking with them. I was never intimidated by them. Great job Guys. It was great working with them, especially David Choi.
PennyMac calls every day with random offers, and each time I request to be taken off the call list, they still call with the exact offers. PLEASE STOP CALLING ME!!!!!!!
Business response:
Hi Riley - At Pennymac, providing our customers with an exceptional experience is our top priority. We would be happy to remove you off the list per your request. Can you please provide me with the official name on your loan, phone number and the state of the property, please? Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Let customer know if loan got was actually funded the date they were given when the closing papers were signed.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,162 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.