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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It was a very easy transition
process the loan quicker.
It was a pleasure working with the Penny MAC representative.
Her response time was fast and she was very friendly and helpful.
I am very glad that I used PennyMac to refinance my house. The customer service was great. I will gladly be referring PennyMac to friends and people I know.
Great overall experience.
sfgsh
Everyone on the team was great except Maranda Howard. I had an issue with accessing a document. As soon as I realized their was an issue I emailed Gabriel Mann (he was great as well), he responded quickly and forwarded the email to Maranda Howard. I heard nothing back until the evening before my closing. Then every time I tried to call her the phone would cut off when it was transferred to her. She has poor communication and that almost kept us from closing.
Great group to work with. Very professional.
PENNYMAC has a 4.5 star rating with 48,694 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.