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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,694 reviews
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Francisco Cruz J.'s profile image
Francisco Cruz J. 
on Birdeye

4 years ago

It was a very easy transition 

Donald G.'s profile image
Donald G. 
on Birdeye

4 years ago

process the loan quicker. 

ELISHA E.'s profile image
ELISHA E. 
on Birdeye

4 years ago

It was a pleasure working with the Penny MAC representative. 

Melissa H.'s profile image
Melissa H. 
on Birdeye

4 years ago

Her response time was fast and she was very friendly and helpful. 

MAHBOOB Y.'s profile image
MAHBOOB Y. 
on Birdeye

4 years ago

I am very glad that I used PennyMac to refinance my house. The customer service was great. I will gladly be referring PennyMac to friends and people I know. 

Sergio C.'s profile image
Sergio C. 
on Birdeye

4 years ago

Great overall experience. 

Stephen C.'s profile image
Stephen C. 
on Birdeye

4 years ago

sfgsh 

JANEKA F.'s profile image
JANEKA F. 
on Birdeye

4 years ago

Everyone on the team was great except Maranda Howard. I had an issue with accessing a document. As soon as I realized their was an issue I emailed Gabriel Mann (he was great as well), he responded quickly and forwarded the email to Maranda Howard. I heard nothing back until the evening before my closing. Then every time I tried to call her the phone would cut off when it was transferred to her. She has poor communication and that almost kept us from closing. 

JOHN T.'s profile image
JOHN T. 
on Birdeye

4 years ago

Great group to work with. Very professional. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,694 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.